Community Specialist

About The Company

ONX Homes is a transformative, vertically integrated single-family home developer. ONX’s mission is to provide high quality and affordable homes with a focus on sustainability and long life. ONX uses its proprietary design/engineering methodology and off-site fabrication technology to dramatically increase the speed of construction. Once built, ONX then takes its customers through an advanced, technology-enabled sales and closing experience that is both efficient and comfortable. Beginning in Texas and Florida, ONX plans to bring its unique model to major growth across the US in the next several years.

What You Will Be Doing

In this role, you will play a critical role on our Customer Experience team, ensuring each and every potential homeowner receives a world-class home purchasing experience. Your team will generate sales, show homes, and close home sales. 

If you are a great salesperson OR believe you can be great in sales with some training, you will find this to be a great opportunity to join a thriving business with forward-thinking visionary leaders.   A few of your key responsibilities in this role will be:

Essential Job Functions

• Professionally greet every customer in an enthusiastic and professional manner.
• Close home sales and meet home sales targets
• Answer customer questions about our homes.
• Invite customers to our customer experience center and provide model home tours
• Explain to customers how our homes are built, the sustainability of ONX homes, and our customer value proposition.
• Help customers customize their new dream home
• Maintain communication with prospective home buyers
• Supply customers with price estimates, product specifications, and general information
• Make the home buying process simple and pleasurable
• Respond quickly and personally to all email inquiries, voice mail messages, and/or other customer inquiries.
• Track and report on customer conversions
• Coordinate with marketing for advertising and email marketing campaign materials.
• Attend team meetings to discuss team goals and strategies
• Be a team player
• Have fun while providing a great experience for the customer.

Required Qualifications

• High School Diploma or equivalent
• 1-3 years’ experience serving in a sales role
• Competent computer skills for navigating the company website, emails, CRM, etc.
• Proficient with basic Microsoft Applications (Outlook, Word, Excel)
• Strong verbal and writing skills
• Self-directed and motivated individual with the ability to work independently with a minimum level of direct supervision.
• Strong communication and teamwork skills
• Great attitude, strong work ethic, and willingness to learn.
• Ability to work well on a team; contribute and participate in a highly collaborative team environment.
• Retail customer sales experience and large ticket sales preferred, but not required.

Physical Requirements

• Extended periods of sitting, standing, walking, bending, twisting, and reaching
• Sedentary Work:  Ability to lift up to 10 lbs
• Ability to express or exchange ideas by means of the spoken word and perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication.

If this sounds like you, you should apply right away so we can discuss how you can be a part of this exciting, fast-paced organization!

ONX is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.